Terms of Service

1. Eligibility & your authority

You must be at least 18 and able to form a binding contract. If you use the Service on behalf of a business, you represent that you’re authorized to bind that business to these Terms, and “you” includes that business. You’re responsible for everyone who uses the Service under your account.

2. The Service

Butter provides tools for independent cafés, including demand forecasting, purchasing and vendor ordering, inventory tracking, invoice reconciliation, and social-media planning. The Service may use automation and artificial intelligence to produce estimates, suggestions, and drafts. We may add, change, or remove features over time.

3. Accounts & security

• Provide accurate information and keep it up to date.
• Keep your login credentials confidential; you’re responsible for activity under your account.
• Manage your team’s access and roles responsibly, and only invite people authorized to access your data.
• Notify us promptly of any unauthorized use at the contact below.

4. Your data & connected accounts

As between you and us, you own your café data and the content you provide (“Your Data”). You grant us a non-exclusive license to host, process, transmit, and display Your Data, and to share it with the service providers described in our Privacy Policy, solely to operate and improve the Service for you.

You represent and warrant that:

• you have the right to provide Your Data and to connect any third-party account (such as Toast, Google, or Meta/Instagram), and to let us access and process the associated data;
• your use of those integrations complies with the applicable third party’s terms and policies (including the Toast, Google API Services, and Meta Platform terms); and
• you have any necessary rights, permissions, and consents for emails you send through the Service (such as vendor purchase orders) and for any content you publish using briefs or drafts the Service generates.

5. Third-party services

The Service connects to third-party services that we don’t control (for example, Toast, Google, Meta, Open-Meteo, Resend, and your vendors). Your use of those services is governed by their terms, and they may change, limit, or discontinue access at any time, which can affect the Service. We’re not responsible for third-party services or for data you exchange with them.

6. AI-generated output

Forecasts, order suggestions, invoice readings, social briefs, brand-voice drafts, and similar results are produced by automated systems and may be inaccurate, incomplete, or unsuitable for a given purpose. They are notprofessional, financial, legal, or tax advice. You are responsible for reviewing output and for any decision you make or message you send or publish based on it. We don’t guarantee any particular result, savings, or performance.

7. Acceptable use

You agree not to:

• use the Service unlawfully or in violation of any third party’s terms or rights;
• upload or transmit data you don’t have the right to share, or infringing, harmful, or unlawful content;
• send unsolicited, deceptive, or unlawful messages (including to vendors) through the Service;
• attempt to access accounts or data that aren’t yours, or interfere with or disrupt the Service;
• reverse engineer, scrape, resell, or copy the Service except as permitted by law;
• use the Service to build a competing product, or misuse our or third parties’ APIs.

8. Our intellectual property & feedback

We own the Service and all related software, designs, and content (excluding Your Data). We grant you a limited, non-exclusive, non-transferable right to use the Service per these Terms. If you send us feedback or suggestions, you grant us a perpetual, royalty-free license to use them without obligation to you.

9. Fees & beta

Some features may be offered free or as a beta, and may be changed or discontinued. If we introduce paid plans, the applicable pricing and payment terms will be presented to you, and continued use of paid features constitutes acceptance of those terms. Beta or preview features are provided “as is” and may be unstable.

10. Suspension & termination

You may stop using the Service and close your account at any time (see the Privacy Policy for deletion). We may suspend or terminate access if you breach these Terms, if required for security or legal reasons, or if we discontinue the Service. On termination, your right to use the Service ends; sections that by their nature should survive (such as ownership, disclaimers, limitation of liability, and indemnification) will survive.

11. Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or that any output will be accurate or reliable.

12. Limitation of liability

To the fullest extent permitted by law, Butter and its owners, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, data, or goodwill, arising out of or related to the Service. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us for the Service in the 12 months before the claim, or US$100. Some jurisdictions don’t allow certain limitations, so some of the above may not apply to you.

13. Indemnification

You agree to defend, indemnify, and hold harmless Butter and its owners, employees, and suppliers from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your use of the Service, Your Data, your connected accounts, your messages to vendors, or your breach of these Terms or of any third party’s rights or terms.

14. Governing law & disputes

These Terms are governed by the laws of the State of Georgia, USA, without regard to its conflict-of-laws rules. You and Butter agree to the exclusive jurisdiction of the state and federal courts located in Georgia for any dispute that is not otherwise resolved, and you waive any objection to venue there. Nothing limits either party’s right to seek injunctive relief.

15. Changes to these Terms

We may update these Terms from time to time. We’ll update the “Last updated” date and, for material changes, provide additional notice. Your continued use of the Service after changes take effect means you accept the updated Terms.

16. General

• Entire agreement: these Terms and the Privacy Policy are the entire agreement between you and us regarding the Service.
• Severability: if any provision is unenforceable, the rest stays in effect.
• No waiver:our failure to enforce a provision isn’t a waiver.
• Assignment: you may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• Force majeure:we aren’t liable for delays or failures caused by events beyond our reasonable control.

17. Contact us

Butter. Email privacy@getbutter.app.